CANCELLATION POLICY

For portrait sessions, the client forfeits their session retainer paid to book the session. The fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.

For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in sent in writing, by mail or e-mail. However, if the client requires to change the wedding or event date, G.L.O. Photos will try to accommodate the change and no fee will be charged as long as the new date is available and within one year of the original event date.  If G.L.O. Photos is not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

If the session, event, or wedding required travel, the client will be responsible for any non-refundable travel logistics that have been paid in advance by G.L.O. Photos. 

If G.L.O. Photos cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.